Before using the Rio333 platform, please read this document carefully. It outlines your rights, our obligations, and the rules that ensure a fair experience for all registered bettors.
A straightforward guide to what you can expect from the platform — and what the platform expects from you
Nobody enjoys reading terms and conditions. We get that. That's why Rio333 made every effort to write this document in plain language, free of unnecessary legal jargon, so that any Brazilian bettor can understand their rights and obligations without needing a lawyer.
These Terms and Conditions govern the use of all services provided by Rio333 — Sports Betting, Live Casino, slots, crash games, roulette, e-sports, and any other feature available on the platform. By creating an account at rio333, you confirm that you have read, understood, and agreed to everything set out here.
If you have any questions about a specific point in this document, please contact Rio333 via live chat or by email at contato@rio333.click. Our team responds in Portuguese and is available 24 hours a day.
Important: The rio333 platform is exclusively for users aged 18 and over who are residents of Brazil. By registering, you confirm that you are of legal age to participate in Sports Betting and gambling activities in accordance with current Brazilian law.
The six topics most frequently consulted by Rio333 users — summarized clearly and directly
One account per CPF, with mandatory identity verification for withdrawals above R$ 500.00. A quick, one-time process on the Rio333 platform.
Minimum deposit of R$ 20.00 via Pix, fee-free. Withdrawals processed within 24 business hours — VIP clients get priority with processing in under 2 minutes.
Valid results, event cancellation policy, Cash Out, and combined bets — all laid out in clear language for the Brazilian bettor at rio333.
Rollover requirements explained with BRL examples. Rio333 is transparent about how to use and withdraw bonuses — no hidden clauses that only show up at withdrawal time.
All personal data held by rio333 is processed in accordance with Law No. 13,709/2018. 256-bit SSL encryption is applied to all financial transactions carried out on the platform.
Deposit limit, account pause, and self-exclusion tools are available to all rio333 users with no need to contact support.
To create an account at Rio333 and use any service on the platform — Sports Betting, Live Casino, slots, crash games, roulette, or e-sports — you must meet all of the following criteria:
Each user may only have one active account at rio333. Registering multiple accounts using the same CPF, email address, phone number, or banking details is strictly prohibited and will result in the permanent suspension of all accounts involved, along with the cancellation of any associated balances and bonuses.
Rio333 reserves the right to request additional documentation to verify the user's identity at any time. Failure to provide the requested documentation may result in temporary suspension or closure of the account, as described in Section 9 of this document.
rio333 Employees and their immediate family members may not create accounts or participate in betting on the platform. This restriction is applied automatically during the registration process.
The Rio333 performs identity verification (a process known as KYC — Know Your Customer) in compliance with Brazilian anti-money laundering regulations and the Banco Central do Brasil's standards for digital payment platforms.
Verification is required for withdrawals above R$ 500.00 and for cumulative deposits exceeding R$ 10,000.00 within any 30-day period. The process is completed once — after initial approval, you do not need to resubmit documents for future withdrawals, unless your registration details are updated.
Document review takes up to 48 business hours. During this period, withdrawals are temporarily on hold, but new deposits and bets remain fully available on the Rio333 platform.
| Method | Minimum amount | Maximum amount | Timeframe | Fee |
|---|---|---|---|---|
| Pix | R$ 20.00 | R$ 50,000.00 | Instant | No fee |
| Boleto Bancário | R$ 30.00 | R$ 5,000.00 | 1–2 business days | No fee |
| Credit Card | R$ 30.00 | R$ 10,000.00 | Up to 24h | No fee |
| PicPay / Mercado Pago | R$ 20.00 | R$ 5,000.00 | Instant | No fee |
| Bank Wire Transfer | R$ 50.00 | R$ 50,000.00 | 1 business day | No fee |
The withdrawal method must match the one used for the most recent deposit, except in specific cases approved by rio333 support. Bonus balances cannot be withdrawn directly — only the balance resulting from completion of the rollover requirements described in Section 5.
Rio333 does not charge any fees on withdrawals under any circumstances. Any banking fees charged by the user's financial institution are the sole responsibility of the user.
All bets placed on the Rio333 are binding from the moment the system confirms the registration and debits the amount from the account balance. The user is responsible for reviewing all bet details — event, market, odds, and stake — before confirming.
For football bets, the valid result is the score at the end of regular 90 minutes plus injury time added by the referee, unless the specific market explicitly states "including extra time" or "including penalties." Bets on Copa do Brasil and Libertadores under the "match result" market follow the same rule — the outcome of the knockout tie (including tiebreaker criteria) is handled in separate markets.
In e-sports, each game (map, match, or series) has its own valid result definition as specified in the corresponding market on the Rio333 platform. In CS2, "map result" refers to the score of officially completed rounds. In League of Legends, the result is determined by the destruction of the enemy Nexus.
If an event is canceled, postponed, or interrupted before reaching an officially valid result, rio333 cancels all related bets and refunds the full amount to the user's account balance. The credit is issued within 24 hours of the official cancellation confirmation by the event's organizing body.
Cash Out is available for most live events covered by rio333. The Cash Out value is calculated based on current market odds at the time of the request and may be lower or higher than the original stake. rio333 reserves the right to temporarily suspend Cash Out availability during events with highly volatile market conditions.
In combination bets (multiples), if one of the selections is canceled or results in a "void," that selection is removed from the ticket and the bet continues with the remaining selections. The final odds are recalculated without the canceled selection. If only one selection remains on the ticket, the bet is treated as a single with the corresponding odds.
Suspicious bets: rio333 monitors betting patterns that may indicate match-fixing, the use of bots, or the exploitation of technical vulnerabilities. Any bets identified under these conditions will be voided and the amounts will not be credited.
The Rio333 offers a welcome bonus, reload bonuses, free bets, and other promotions for registered users. Each promotion has its own specific conditions, but the general rules below apply to all bonuses available on the platform.
Rio333's welcome bonus is 100% on your first deposit, up to R$ 500.00. To receive R$ 500.00 in bonus funds, you need to deposit R$ 500.00. Deposits via boleto bancário may have a different processing time for bonus activation.
Rio333's welcome bonus has a rollover requirement of 5x the bonus amount on Sports Betting with minimum odds of 1.50. Example: if you received a R$ 200.00 bonus, you need to place bets totaling R$ 1,000.00 on eligible markets to release the balance for withdrawal.
Rio333 reserves the right to modify, suspend, or terminate promotions at any time, with at least 48 hours' prior notice to affected users, except in cases of technical error or identified fraud.
The casino games available on Rio333 — including live roulette, blackjack, baccarat, slots, and crash games — are provided by internationally certified suppliers such as Pragmatic Play, Evolution, and Hacksaw Gaming. All games use random number generators (RNG) independently audited by third-party entities.
Rio333 does not interfere with the outcome of any casino game. Results are determined solely by the providers' algorithms, with no modifications on our end. The Return to Player (RTP) percentage for each slot is available in the game description within the platform.
Sports Betting bonuses cannot be used on casino games unless the promotion explicitly states otherwise. Likewise, free spins and casino credits cannot be transferred to Sports Betting.
In the event of a technical failure during a game session — such as a connection drop, server error, or unexpected interruption — Rio333 will investigate the session history and, if the failure is confirmed, refund the amount wagered during the affected period. Submit your request via live chat within 48 hours of the incident.
The VIP Program of Rio333 has four levels — Bronze, Silver, Gold, and Diamond — with progressive benefits based on monthly betting volume. The tier is recalculated monthly and may go up or down depending on the user's activity during the period.
VIP cashback is credited every Monday and can be used immediately on bets with no additional rollover requirement. Cashback balance is valid for 14 days from the credit date.
Rio333 reserves the right to reclassify, suspend, or remove a user from the VIP Program in the event of a breach of the Terms and Conditions, suspicious betting activity, or any behavior that goes against the platform's fair use policies.
Use of the Rio333 must follow conduct standards that ensure a fair experience for all users. The following practices are expressly prohibited and will result in immediate account suspension and balance cancellation:
Rio333 cooperates with competent authorities when legally required, providing information on users who have engaged in illegal activity on the platform.
Any user may request the closure of their account on Rio333 at any time, without needing to provide a reason. The request must be submitted via live chat or by emailing contato@rio333.click. Prior to closure, any pending real balance withdrawals will be processed as normal. Unreleased bonus balances are cancelled upon closure.
Rio333 may unilaterally close an account in the following situations:
In cases of account closure due to terms violation, Rio333 reserves the right to hold balances while the internal investigation is ongoing. If no fraud is confirmed, the real balance will be returned to the user within 10 business days.
The Rio333 offers the platform "as is" and makes all reasonable efforts to keep it available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted availability — scheduled maintenance and occasional technical issues are communicated in advance whenever possible.
Rio333 is not liable for financial losses arising from:
Rio333's maximum liability in any dispute is limited to the balance available in the user's account at the time of the event in question.
The Rio333 processes all user personal data in compliance with the Lei Geral de Proteção de Dados Pessoais (LGPD — Law No. 13,709/2018). The collection, storage, and use of your data are strictly limited to the purposes described in our Privacy Policy.
As the owner of your data, you have the right to:
To exercise any of these rights, please contact our Data Protection Officer at privacidade@rio333.click. Response time is up to 15 business days.
Read the full rio333 Privacy Policy →The Rio333 may update these Terms and Conditions at any time to reflect changes in Brazilian law, our operations, or the services offered on the platform. All material changes will be communicated by email to registered users at least 7 days in advance.
The date of the last update to this document is shown at the top of this page. By continuing to use the rio333 platform after the changes take effect, you confirm your acceptance of the new terms.
If you do not agree with significant changes to the Terms and Conditions, you have the right to close your account as described in Section 9, with no penalty applied to your available real balance.
In the event of a conflict between versions in different languages (where applicable), the Brazilian Portuguese version shall prevail.
Questions about any part of these Terms? Contact Rio333 support via 24-hour live chat or by email at contato@rio333.click. Our team responds in Portuguese and is ready to help.
The most common questions from our users about rules, withdrawals, and bonuses
All personal and financial data belonging to rio333 users is protected by 256-bit SSL encryption and processed in compliance with the LGPD (Law No. 13,709/2018). You may request access to, review of, or deletion of your data by emailing privacidade@rio333.click at any time.
Read the full Privacy Policy →Betting is a form of entertainment and should be treated as such. Rio333 provides deposit limit tools, temporary breaks, and permanent self-exclusion for all users — no need to contact support. Platform for users 18 and older only. If you need gambling-related support: CVV 188, available 24 hours a day, free from any phone.
Now that you know the rules, create your account, deposit via Pix from R$ 20.00, and get up to R$ 500.00 in bonus funds to use on football, e-sports, Live Casino, and much more.